Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 15, 2024

I haven been using DSers for couple weeks only, I am very satisfied with their website and I am more ratified with their quick customer service, resolving any issues in matter of seconds.
looking forward to make more business with DSers.

EJR Jewelry Emporium
United States
17 days using the app
DSers replied April 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Very enthusiastic and quick support <3

Happicutie.shop
United Kingdom
6 months using the app
DSers replied May 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Was provided with good support and response in a timely manner.

Bibi&Domi
Switzerland
7 months using the app
DSers replied May 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2024

excellent service !

Mellow Mates
United States
9 months using the app
DSers replied May 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 2, 2024

Very very satisfied and happy with the customer service rep, Blanca, who helped me today. Blanca was able to quickly understand my problem and provide a solution that wouldve otherwise caused me a lot of manual work and liabilities (PayPal tracking orders & charge backs). Def recommend the app itself so far

Alouros
United States
18 days using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 10, 2023

Selena was very patient and quick to respond, she helped me sort out my first supplier mix up. As a new dropshipper this help is crucial when you feel the pressure of orders stacking up! Thank you Selena!

Cali Cozy
United States
6 months using the app
DSers replied December 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2024

i was having a problem with my aliexpress "supplier optimizer" feature it wasnt working and in seconds eden helped me out and found an alternative way better than other suppliers customer service happy with eden's service

Allgoods
Canada
About 1 month using the app
DSers replied January 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canada
About 1 month using the app
DSers replied March 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Lennon was very patient and supportive throughout our interaction. I was a bit stressed with making some changes related to fulfillment but he eased my fears and resolved the issue.
Thank you so much, Lennon!!!

Baytok
Canada
8 months using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Lennon was super helpful with assisting me set up my mapping/shipping options. Response was quick and included screen shots. Very efficient. Thank you!

PrintStickGo
United States
2 months using the app
DSers replied February 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team