Reviews (30,294)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 19, 2023

The customer service is great. Sylvia from the support, who inspite of having queries from multiple customers at the same time, handled it like a pro and solved my issues. Thanks a lot

Otaku Overflow
Japan
5 months using the app
DSers replied November 20, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Sweden
3 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 24, 2024

great support

SHEPIT
United States
About 1 month using the app
DSers replied June 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 23, 2024

Merci a Zina pour la réponse rapide

Wow! Cuisine
Canada
3 months using the app
DSers replied July 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Selena helped me out a lot, thank you selena. you are very cool!

Elements Decor
Oman
7 months using the app
DSers replied March 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

Threia
Mexico
About 1 month using the app
DSers replied June 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 29, 2023

Irene was extremely helpful per usual! The response was quick and solved my problem in minutes.

ITooFlow
United States
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 24, 2023

Lilly was really helpful when i had an issue linking my accounts together. she spent so much time trying to find the issue. Once the problem was found she talked me though step by step to resolve the issue.

Stax Wallet
United Kingdom
3 months using the app
DSers replied November 26, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Isla was very helpful and friendly. Thanks for helping me.

Every Need Store
Australia
11 months using the app
DSers replied April 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Extremely useful app.
Service is also very fast and smooth communications, got my issue resolved within a few moments thanks to my operator Aurora.

Praeme
Belgium
2 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team