Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 7, 2023

My experience with DSers-AliExpress Dropshipping, with the help of Eden, went great! We resolved an issue with the suppliers that needed to be dealt with for me to send an order out to a customer. Eden's response to the situation was in a timely manner, and I appreciated the assistance for that. Hope to have more orders fulfilled with you guys along the way!

Ariel Lara, Reborn Illumina

Reborn Illumina
United States
6 months using the app
DSers replied December 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2023

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
Mexico
Over 1 year using the app
DSers replied November 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited February 1, 2024

The customer rep responded to me timely and answered all of my questions and sometimes with screenshot. This is the first time I am contacting Dsers. I hope I continue to have this kind of experience with the product.

I had another conversation today and Selena was great. She helped me with all my questions.

Lybbel
Netherlands
3 months using the app
DSers replied January 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 3, 2024

Excellent service from Villanelle. Helped me clear all my doubts.

Whale Nova
United Arab Emirates
24 days using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Sandy did a marvelous job and helped me within minutes with all my problems. She was always kind, nice and supportive. i can definately recommend.

Waldhaus
Germany
3 months using the app
DSers replied February 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 7, 2024

Selena was so lovely and helpful at detail. She help me with shipping fees and time. Also she sorted out an issue with an order that I messed up. Thank you for your dedication!

PBStore
United Kingdom
7 months using the app
DSers replied February 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Sandy offers super helpful service and was being so patient with me. Many thanks to her!

My Store
Austria
4 months using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 12, 2024

Colleen WAS THE BEST HELPER

Otaku Oasis
United Kingdom
About 2 months using the app
DSers replied June 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 14, 2024

Very good customer service, thankyou very much Isak

My Store
Netherlands
About 2 hours using the app
DSers replied July 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Im new to dropshipping and had a bit of an issue so contacted the live chat on messages and my problem was swiftly sorted out in no time.My experience was top class and i would recommend DSers to anyone that's dropshipping.

Black sheep
United Kingdom
5 months using the app
DSers replied December 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team