Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 19, 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
France
8 months using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Wonderful!

SnowyEvenings
United States
About 6 hours using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

Threia
Mexico
About 1 month using the app
DSers replied June 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 1, 2024

Aimee was very helpful when I needed her support at DSers. Very polite and patient, resolving my long issue and even drawing on screenshots to help me with my first sale.

OmniMarket
United Kingdom
3 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 1, 2024

I love work with DSers. and today I want to say Thank you Olivia for your help. Very fast support

Svago Home
Israel
5 months using the app
DSers replied March 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

I had a really good experience with someone at DSers when they helped me connect my account to an Aliexpress account. Lucia was really patient with helping me when I could not link them and did it for me. Thank you Lucia and the whole team for the support

Fluxify
United States
3 months using the app
DSers replied January 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 12, 2023

Krystal was my Angel today. I was so confused about the need to map a product in DSers. She was so patience with my novice experience and she walked through the process step by step. She was friendly during the whole time. She is a gem to your organization. keep her forever. Thanks so much!!

Boutique Blessings
United States
5 months using the app
DSers replied December 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Help came very quickly, and everything was great! thank Chrissy!

Wellness Space
Poland
8 months using the app
DSers replied March 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited October 18, 2024

The customer service from Lucia exceeded my expectations with their prompt responses and genuine willingness to assist. They went above and beyond to ensure my needs were met, making my experience highly satisfactory.

Moore Life Essentials
United States
About 1 year using the app
DSers replied February 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 21, 2024

Rfimp fue muy amable y rápido en sus respuestas y soporte.

Viaja Bonita
Chile
3 months using the app
DSers replied July 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team