Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 17, 2024

Echo gave me very clear instructions on how to fix my issue! Was very kind and efficient.

PeachPerfect Boutique
United States
4 months using the app
DSers replied February 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2023

I was getting started in using the app and ran into a few roadbumps. My help agent, Irene, was both incredibly helpful and patient with my lack of expertise. Would absolutely recommend.

G Company
United States
3 months using the app
DSers replied December 13, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 9, 2024

The customer service is very good, through the messaging service it was possible to solve the problem.

INFINITREVO
Portugal
11 days using the app
DSers replied May 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Selena help import all of my shopify products as i had to many to do it myself... it was all done within 15 mins. Thanks

Luxury Clothing
United Kingdom
About 2 months using the app
DSers replied January 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Myra is very helpful and provided me with very precise instructions, she deserves a 5 stars with no doubt

Sunrise-bz
United Kingdom
7 months using the app
DSers replied April 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

I am very satisfied with DSers customer service from Selena. Amazing service!

Coala Mart
Brazil
4 months using the app
DSers replied May 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited April 30, 2024

Jully has been extremely helpful. i received a support in a minute; she`s awesome, thank you Jully, Highly recommended!

D0D
Canada
3 months using the app
DSers replied March 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Hi,
I wanted to make you aware of the superb service that Ralla provided. Very knowledgeable, courteous, and very responsive to my questions.

Epictetus23
United States
Over 1 year using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 30, 2024

I had so many questions pertaining to Dsers and how to utilize certain features. Jenny was amazing in helping put my mind at ease and was very thorough and professional with answering any questions I had concerning doing drop shipping. Thank you again, Jenny for being patient and kind!

Baby Butterfly
United States
22 days using the app
DSers replied January 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 31, 2023

Eden was great at helping me with what i needed to get done on my store thank you!

The Love Blanket
United States
6 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team