Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 22, 2024

Wendy was super quick & straight to the point. She took the time to answer all of my questions & replied within minutes. Very pleasant!

Bellavie
United States
3 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited June 7, 2024

atendimento ótimo feito pela Colleen resolveu meus problemas e foi muito simpatica, aconselho muito o DSers suporte muito bom.

Shopalloline
Brazil
2 months using the app
December 7, 2023

I had a problem with my order and Eden helped me so much! he did everything to help me and that for more than one hour! he was sp patient and friendly!!! Thank you so much

essen-tia.com
Germany
4 months using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Awesome Customer Service at 7am EST. It was quick and easy as the representative assisted me with issue linking Ali Express and DSer. Very extremely Satisfied with service. Will not hesitate to use in the future.

Thanks guys!!!

Quality Culture
United States
About 1 month using the app
DSers replied March 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 3, 2024

Sherry helped me with my problem and responded very quickly. I was very pleased with her service. The service is impecable and friendly

glamarea
Romania
20 days using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Chrissy helped me so quickly with my questions! I'm looking forward to future interactions if I have more issues. Thanks!

Styrkewear
United States
5 months using the app
DSers replied January 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Rin! YOU ARE THE BEST!!! Thank you so much for everything my dear RIN!!! DSERS THE BEST COMPANY OF THE WHOLE WORLD IN THIS FIELD!!!

GEE STORE
JC
OWNER

Get Everything Easy store
Canada
12 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I’m writing this review to shoutout my guy Chris for all his help with my problems! What others couldn’t do in days he did in one! He was very patient and nice even though I wasn’t so much but he did an amazing excellent job!

Smokeysboutique_
United States
About 2 months using the app
DSers replied January 31, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 7, 2024

J'ai contacté Dsers et l'agent Luna a résolu mon problème grâce à son expertise et sa patience. Je suis très contente.

Materiel efficace de cuisine
Canada
4 months using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

She was very nice, really really helpful, gave of her time and this is not obvious at all, you can see that she is very hardworking, giving of herself and very kind. Thank you very much Neva!

Gate Of Heaven
Israel
About 2 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team