Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 23, 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Australia
About 1 month using the app
DSers replied March 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Great Experience and Good Communication & Service by Lennon from DSers.

Lennon not only understood the problem very easily but also provided immediat Solutions. Lennon also provided alternative solutions and explained about what could I do more from Advanced Plan.

Thanks a lot Lennon for helping me out today. Have a nice Day !

Yuppi
Australia
3 months using the app
DSers replied January 29, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

An excellent application for integrating products into your store. But what's even cooler! They have perfect customer support. 24/7. Rin from support team solves problems perfectly, quality and quickly. THANK YOU - Rin from support team!

Thedogdreams
United Kingdom
About 2 months using the app
DSers replied February 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 22, 2024

The app has very good customer service. Cynthia helped me understand how to take care supplier sku changes. 5/5 service

My Store
Canada
4 months using the app
DSers replied February 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Surprisingly fast and effective service, very practical, thank you Alice

MiamiBuy
Brazil
8 months using the app
DSers replied April 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Tiffany was really helpfull. Not only fixed my errors but also showed my how to fix the problem my self for future reference in easy steps. Thank you Tiffany!

Heart Beats
United Kingdom
About 1 month using the app
DSers replied March 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 30, 2024

I want to thank for the great service people like Chrissy here are giving to this community. Great service, quick and accurate.

Comfy Homie
United States
4 months using the app
DSers replied March 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 14, 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Sweden
3 months using the app
DSers replied March 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 8, 2024

Sandy was great. Fast and practical answers. Understood what I was asking and gave me the answers quick. Thank you!

Happy Radios
United States
9 months using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Amazing support, i tried different apps on shopify, trying to setup items to dropshi was such a pain and i ended up giving up, but with Dsers any problem i had was resolved very quickly by the help of "Vivian", could setup products in no time with little to no problems compared to other apps, if you are a begginer to dropshipping dont waste your time with other apps, when you have an amazing support team on Dsers

MiniCharge
Canada
2 months using the app
DSers replied January 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team