Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 22, 2024

Cynthia was very helpful to me. I had a small problem - a big one to me - and she had a lot - a lot!! of patience with me solving this.

Walbig
United Kingdom
About 1 month using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Wendy was a lot of help to me and saved a lot of time for me, all my questions were answered and instruction was very easy to understand. Thank you Wendy!

Mini Zoo
United States
About 1 month using the app
DSers replied April 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

thank you Wendy for your help it was fast and stright

Homeregis
United Kingdom
About 1 year using the app
DSers replied March 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 9, 2024

DSers has a great customer success team! Eva helped me even with little and silly doubts with super patience and respect, she is a great professional and helped me see how easy DSers is for the user!!

Bella Visu
Brazil
3 months using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 28, 2024

Amazing help by Lily,

I had the wrong account linkd to my store and by the help and patience of Lily everything now is sorted and set right!

GeToHid
Netherlands
3 months using the app
DSers replied February 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem. Calida

Ruth and Kaye
Australia
3 days using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Myra was really helpfull, she was really fast and also gave my tips and offered help me mapping. Very nice costumer service.

Little Baby Gio
Australia
7 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Sandy, my really very well helped, we spent an hour together on one of my problems encountered, and awesome, everything is solved, thank you again

Tendances Boutique
France
About 2 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 28, 2024

Isak was very helpful to me. Thank you very much for your help and if I should need DS helpline again, please Isak, be on the other side of the line. It was a pleasure dealing with you !

Lufugi
France
3 months using the app
DSers replied January 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 13, 2024

Holly from support was amazing at resolving my issues and made working with this app way easier!

water 7
United States
29 days using the app
DSers replied April 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team