Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

April 27, 2024

i was really glad to chat with Chrissy he fixed my error very quickly that i was facing while working on my store.

ignitiks
Canada
13 days using the app
DSers replied April 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 13, 2024

Reached out via messenger and within minutes I was able to chat with a real person. Lucy answered all my questions and provided helpful links to further explain. Thanks so much, can't wait to get my new shop open.

Cozy Pnug
United States
About 1 month using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 6, 2024

wow Via saved my store, i was getting orders and was fulfilling them the wrong way she helped me how to do it correctly and was able to place my orders accordingly and now my customers will have their product

Great Gifts Ideas
United States
17 days using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Aurora was absolutely amazing. Aurora stuck with through out my entire ordeal. Sending me screenshots and kind emojis to help guide me on. All I can say is ISSUE RESOLVED. YAYYYY.

My Store
United States
About 1 month using the app
DSers replied March 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 23, 2024

Lennon was incredible!!! Helped us navigate a problem with product variants and pushing them to our store! Saved us a lot of time and headache!!! Thank you so much!

Elite
United States
3 months using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 25, 2024

Surprisingly fast and effective service, very practical, thank you Alice

MiamiBuy
Brazil
8 months using the app
DSers replied April 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Isak and Isla were very helpful and answered all my questions thoroughly. They provided a quick solution to my issue.

ViralShopr
United States
About 2 months using the app
DSers replied April 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2024

Myra was extremely helpful and VERY informative with any questions that i had. She answered very in depth thru messenger and was a pleasure to pick her brain.

Direct22uu
United States
9 months using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Holly was very fast to react on my issue and found easily cause of the problem. Great service, 5+.

Hypr Web
Estonia
About 2 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 10, 2024

I had trouble with stock updates and Rona was very helpful and attentive. She provided screenshots, and step-by-step directions, and was quick with responses. Overall, great experience!

Aprilsmoon
United States
3 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team