Reviews (30,398)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 9, 2024

Great service - helped with the issue fast!

Charmaine's Store
Australia
About 1 month using the app
DSers replied May 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 2, 2024

Rita was very helpful :)

Insatvik
New Zealand
About 2 months using the app
DSers replied June 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 9, 2023

Customer support responds in minutes even with free plan. Thank you Vivian and Aimee!

ProofPet
Finland
8 months using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2023

Good Platform with Outstanding Customer Support! My conversation with Alicia was prompt and helpful; she answered my questions politely. I definitely recommend it!

MaLy
United Kingdom
11 months using the app
DSers replied December 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2024

I appreciate Wendy's help in resolving a minor issue, keep up the good work!

Luxara
Malaysia
10 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 14, 2024

support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)

Aurelio24Shop
Switzerland
About 1 year using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 4, 2024

Great customer service. Sandy does not deserve a 5 star review but a 6 start review plus a golden star.

Luxoriom
United States
3 months using the app
DSers replied March 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited January 21, 2024

Supremerly good Customer service from Vivian and Wendy and all other colleagues. Shipping profile can't be synced to Shopify but we made a work around so other than that, it's a perfect app.

Raw Hoops - Beyond Every Shot
Finland
3 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 13, 2023

The support was perfect, it was Sylvie who helped me enormously, very patient with me who didn't understand much, but I was finally able to understand everything and she helped me a lot. THANK YOU

MEMORIES
Belgium
28 days using the app
DSers replied December 14, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul

oneside
Australia
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team