Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 16, 2023

Alice provided great service and managed to solve my problem clearly and objectively. I highly recommend dsers!!!!

PatyBoy
Brazil
8 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2023

I was saved by Myra today, she was magic and she taught me a lot of things for the next time. You are an angel Myra and I am super happy with your super professional service, I 'll give you a hundred stars and I recommand you

tchanel
Canada
5 months using the app
DSers replied June 28, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 7, 2023

Great Customer Service! The representative was much help and got me up and running quickly.

Uniq Goods Haven
United States
7 months using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

Serein!

So easy to work with. Sorted my problem out in under 5 minutes. Nothing was too much hassle. Happy to answer questions, even after solved the problem at hand. Thank you, once again!

PetToySolutions
United Kingdom
About 1 month using the app
DSers replied June 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 10, 2023

I just had a login issue fixed within minutes that's to Alicia. GREAT customer service!! 5stars.

Xperience Sounds
United States
5 months using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Selena helped me quickly find a solution to my problem. In addition to helping me, they provide excellent customer service.

Spot Woman
Brazil
27 days using the app
DSers replied September 13, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Tracy, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!

La Maison Scintillante
United States
Over 1 year using the app
DSers replied May 9, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 14, 2023

I am happy to say that Holly was excellent in helping me to navigate through some issues with connecting Dsers and AliExpress. She was very patient and helpful.

Christie Lynn's Boutique
United States
4 months using the app
DSers replied August 15, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 28, 2023

I had some questions regarding dsers and Tracy, from the support team, was very helpful in supporting me. Their directions were very clear and made my overall experience fantastic. Thank you Tracy!

Tuitiq Home
Australia
About 2 months using the app
DSers replied July 31, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 23, 2023

Precisei do suporte fiquei satisfeita com o atendimento realizado por wendy. Muito atencioso.

Edipulca
Brazil
6 months using the app
DSers replied October 25, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team