Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 27, 2023

Nice app. Customer support so much good. Thanks

Beauty Brand
United States
3 months using the app
DSers replied October 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 17, 2023

Tracy's customer support at Dsers was a breath of fresh air! Her lightning-fast response time and friendly demeanor made me feel like a VIP. Her expertise and problem-solving skills were on point, and she went the extra mile to ensure my issue was resolved with a smile. Tracy's top-notch service left me with a sense of satisfaction and gratitude. I couldn't recommend her enough! Thank you, Tracy, for being an absolute rockstar in the customer support world! Keep shining!

Glow Goods
Germany
About 2 months using the app
DSers replied April 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 16, 2024

awesome support

Balkongodlaren
Sweden
3 months using the app
DSers replied April 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2023

Tracy solve my issue with updating stock from dsers to shopify. Awesome customer support service. Highly recommended.

Front Products
Peru
About 1 year using the app
DSers replied June 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Thanks, Selena for helping me to start a Great beginning With DSers. Very Appreciate a Quick and helpful response from the Support team.

Shopop.pk
Pakistan
6 months using the app
DSers replied July 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2023

Tony was a great help!!! He resolved my issue and helped me to place my order for the customer without delay

Abora Jewellery
United Kingdom
4 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2023

I can’t recommend Dsers highly enough. The customer service is brilliant. My saviour is Tiffany she stepped me through what to do in the most patient and helpful manner and in no time my shops were back in order. Thank you Tiffany and thank you Dsers.

MARGI
Australia
About 1 month using the app
DSers replied July 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited April 28, 2023

They were very helpfull and patient. They were very Professional and helped me with some Screenshots so i can just follow what they were telling me to do.
i would 100% Recomend!

Eftix.ch
Switzerland
6 months using the app
DSers replied May 2, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 11, 2023

Outstanding! Most helpful partner ever! I now have enough information to launch a thousand variants and product anywhere and everywhere. Thank you Wendy from Dsers.
Hans Waldron -Shopify.

Honey Goods
New Zealand
About 2 months using the app
DSers replied July 13, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 16, 2023

Selena was a great help to me! Thanks to her I was able to solve my problem quickly. And provided me a great clear explanation. Thank you Selena!!

Embrace You
Australia
2 months using the app
DSers replied July 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team