Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 5, 2023

Tive algumas dificuldades com a plataforma, mais fui prontamente atendido e auxiliado pelo atendente Emma, além de resolver meu problema, foi muito pasciente e esclareceu todas as minhas dúvidas.

Multidiversa Store
Brazil
3 months using the app
DSers replied November 7, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2023

Customer Support Member Zoe helped us solving a problem within 2 minutes. Very good support. If you have a problem they will help you solving it fast.

HiBuy
Germany
4 months using the app
DSers replied May 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Isak did a fantastic job in helping me with my issue today. He was kind and very efficient.

theedgebeam
United States
3 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 30, 2023

Selena Was very helpful and used great detail and communication to help me with all of my problems! I am very satisfied

FuturKitchen
United States
5 months using the app
DSers replied September 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 18, 2023

I had a [problem and their customer service agent 'Via' solved it for me in a matter of seconds... such an amazing App and customer service

FEMME Shop
Saudi Arabia
9 months using the app
DSers replied July 19, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

I am a beginner at DS, I believe this method will help us a lot to achieve our purposes. Smoothly Precisely Professional. Thank you Irene.

ClickShop
United Kingdom
6 months using the app
DSers replied August 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2023

Alice was a huge help in answering all my questions. I am new to dropshipping so it's great to get the support and guidance I need to get me going. Thanks Alice!

Millie Mu
Australia
7 days using the app
DSers replied September 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 9, 2023

Thank you very much, Holly, I appreciate your helpful assistance. you succeeded to explain perfectly what I need in a very short and direct way ❤️❤️❤️❤️

Fashion Miramar
Egypt
6 months using the app
DSers replied June 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 22, 2023

Wonderful service by anticipating needs and actions to my future store, thank you dsers team!
I really did appreciate it

Ary the Frenchy
France
5 months using the app
DSers replied May 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 14, 2023

I was helped out by Lucy, great help, she solved my problem rapidly. I look forward to completing more orders with dsers

JoliJardin
France
3 months using the app
DSers replied July 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team