Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 25, 2023

Eden was very helpful

Koral
Portugal
3 months using the app
DSers replied October 26, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 26, 2023

Bruna helped nr with my problem. I'm really happy. Support on dsers is professional and quick. I'm really greateful.

No pain
Poland
2 months using the app
DSers replied August 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Their customer support is excellent. They are okay to spend time once your concern is resolved.

Ikervo
United States
3 months using the app
DSers replied September 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Merci à Wendy qui a su répondre à mes interrogations rapidement. Service Client au top. Superbe application pour les e-commerçants.

lahalledesbambins
France
9 months using the app
DSers replied October 25, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 18, 2023

Lena was so helpful answering all my questions. I was able to get the help I needed in less than 5 minutes. Definitely recommend their app. Great customer service!

Kids Party Supplies Co.
Ireland
About 2 months using the app
DSers replied April 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

very helpful and very kind she helped throughout our conversation. I liked your support services. thanks

Myshopstudio
Australia
6 months using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 12, 2023

The customer service is great. I was helped by Via and ended up solving all the issues that I had, there weren't really any issues, just that I didnt understand the app properly. 100% satisfied.

ClothesShack
Sweden
About 1 month using the app
DSers replied July 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 14, 2023

Service Excellent de Neva chez DSers

Avis :

Je tiens à remercier Neva de DSers pour son assistance exceptionnelle. Son expertise et son dévouement ont considérablement amélioré mon expérience de dropshipping avec Shopify. Neva a répondu rapidement et efficacement à toutes mes questions, rendant le processus simple et agréable. Je recommande vivement ses services !

HarmonyFit
France
16 days using the app
DSers replied November 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2023

Thanks, Neva
She solves my problem completely and learn how to operate DSers.
Neva instruct me step bystep

service.lamiya
United States
11 months using the app
DSers replied May 2, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 10, 2023

I had the best help today and was very happy with Minnie for her/his understanding and solution of my problem and guiding me through even though with my not-so-great English. Very excellent and knowledgeable!

Xenette
United States
About 1 month using the app
DSers replied June 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team