Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 27, 2023

Irene helped me to solve a little problem. She was very nice and polite, and she answered me very quick. I am very satisfied with her attention!

VariedadesEscondidas
Spain
5 months using the app
DSers replied August 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2023

Tony was a great help!!! He resolved my issue and helped me to place my order for the customer without delay

Abora Jewellery
United Kingdom
4 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2023

Customer Support Member Zoe helped us solving a problem within 2 minutes. Very good support. If you have a problem they will help you solving it fast.

HiBuy
Germany
4 months using the app
DSers replied May 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Wonderful service by anticipating needs and actions to my future store, thank you dsers team!
I really did appreciate it

Ary the Frenchy
France
5 months using the app
DSers replied May 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2023

Isak assisted me with linking my account with Ali Express since the agent from Fiverr that set the account for me used his email. The encounter was smooth, he understood my needs as was able to assist me efficiently and effectively. He also went ahead and gave me a step by step guide on how to fulfil an order. He has great customer service skills as well as his attitude. He is ready and willing to help. Thank you Isak :-)

My Little Planet
United States
19 days using the app
DSers replied August 10, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 3, 2023

Zoe had helped me again with this INDEDIBLE, AMAZING, AND OUTSTANDING SERVICE. It went on for over 2 whole hours and she was helping me step by step minute by minute.

Baeclubshades
United States
3 months using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Gostaria de expressar meu elogio ao profissional Eden.

Ele demonstrou um comprometimento excepcional em atender às minhas dúvidas e preocupações de maneira eficiente.

Sua dedicação merece ser destacada com uma nota 10. Parabenizo a Dsers por contar com profissionais tão competentes como ele em sua equipe.

TIA SHOP STORE
Brazil
3 months using the app
DSers replied December 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 27, 2023

It'a a great application and their customer services is great. Echo the guy who helped me solve my all problems.

Tecodech
United Kingdom
6 months using the app
DSers replied June 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2023

Thank you very much, Holly, I appreciate your helpful assistance. you succeeded to explain perfectly what I need in a very short and direct way ❤️❤️❤️❤️

Fashion Miramar
Egypt
6 months using the app
DSers replied June 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 24, 2023

Менеджер "Holly" був дуже люб'язним та швидко допоміг мені у вирішенні мого запиту! )
Дуже вдячний за такий теплий, доброзичливий та професійний сервіс!☺️

Big Beauty
United Kingdom
About 2 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team