Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 7, 2021

Amazing! The customer support goes above and beyond. I have been using DSers for a long time, and it is probably one of my favorite apps. It's super easy to use, and way quicker with placing orders than any other Aliexpress app.

Face Steamer Co.
United States
About 2 years using the app
DSers replied June 7, 2021

Hi Face Steamer Co.,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 22, 2022

I made the switch from Oberlo and still getting the hang of it but can already tell that Dser's has a ton to offer, I am very grateful for their fast and efficient customer support. Jessica responded to me within minutes and was able to resolve my issue right away!

Homeplistic
United States
About 2 years using the app
DSers replied June 24, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2023

Very good application : very easy to use and helpful. Also a great customer service done by Sherry :)

Adorable Joie
France
About 2 years using the app
DSers replied February 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Sherry provided excellent support, I am very satisfied with the assistance provided.

Lojas Godon.
Brazil
Over 1 year using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 7, 2024

service is fast and perfect thanks

My Store
Slovakia
21 days using the app
DSers replied May 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 3, 2022

Boa tarde! O atendimento do DSer's foi prático, rápido e muito eficaz. Agradeço a atendente LENA por ter me auxiliado com muita eficiência e me orientado a trabalhar de maneira a conseguir o melhor desempenho com a Plataforma. Muito Obrigada pelo carinho e atenção.

trishopp22
Brazil
About 2 years using the app
DSers replied June 6, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 1, 2023

I had trouble and questions with an order but Nephele helped me, answer all my questions really quickly and solved my problem. Thank you again.

NeonAtmosphere
France
About 2 years using the app
DSers replied March 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 29, 2023

Neva was Fantastic and very helpful helped me navigate on what the next steps to help me with the VIP link that I received.

GIZBO
United States
About 2 years using the app
DSers replied May 2, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
United States
About 1 month using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 29, 2022

Luna was very helpful with my inquiry. App was very helpful with the business as well. It is a good dropshipping company

Shutteronics & Co.
United States
About 2 years using the app
DSers replied June 30, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team