Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 4, 2023

Lucy helped me quickly in my problem, very satistied with her support.
really recommend the app, use for like years and would not change for any other

Joelho Forte
Brazil
About 2 months using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 27, 2023

Very good Service

EnoH Toys Store
Germany
4 months using the app
DSers replied October 29, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Emma made my day today

Swizu
Switzerland
19 days using the app
DSers replied October 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Olivia from the Dsers team served me very well and solved my problem quickly and efficiently, I definitely recommend the application and the entire Dsers team!!

UnishopBR
Brazil
5 months using the app
DSers replied August 15, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2023

Olivia a supporter of DSER is such a helpful and friendly person she made an effort and took the time to help me with my problem

Fairuzati
Germany
8 months using the app
DSers replied June 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 8, 2023

loved the service, especial thanks to their help support jully, really helped me with all my issues.

My Store
United States
2 months using the app
DSers replied August 10, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 12, 2023

The customer service is great. I was helped by Via and ended up solving all the issues that I had, there weren't really any issues, just that I didnt understand the app properly. 100% satisfied.

ClothesShack
Sweden
About 1 month using the app
DSers replied July 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 11, 2023

I am very pleased with Sherry's support. The solution was quick and accurate. Excellent service. Congratulations!

Shopped
Brazil
Almost 2 years using the app
DSers replied June 12, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 12, 2023

Customer support " Rin "was really professional and helpful. I had a couple of problems with my DSers account and they fixed them all.
Best regards, Rin

Artimal Fashion
Saudi Arabia
7 months using the app
DSers replied June 12, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2023

Marshall is very good for helping

Gumjaw
France
10 months using the app
DSers replied November 2, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team