Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 13, 2023

very good service, Wendy!!! I am very satisfied with the attention and professionalism of the attendant. Whenever I needed something they were very efficient in clarifying the problems and how to solve them.

EmpórioEliane
Brazil
8 months using the app
DSers replied August 15, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 1, 2023

DSers support via chat today solved a rather complicated process of finding an alternative provider for a product for me. The service is highly recommended.

Vornyx
Australia
Over 1 year using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Alice was great. DSers has awesome customer service!

KIDS AND THEIR STUFF
United States
About 1 month using the app
DSers replied October 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited October 6, 2023

I would like to thank Wendy for her prompt service, which resolved my problem quickly.

Loja Mina 8
Brazil
About 1 year using the app
DSers replied August 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 10, 2023

I had the best help today and was very happy with Minnie for her/his understanding and solution of my problem and guiding me through even though with my not-so-great English. Very excellent and knowledgeable!

Xenette
United States
About 1 month using the app
DSers replied June 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2023

Question got answered straight away without any troubles. Love their customer care team. Great is all i can say!

LuminNote
Australia
About 2 months using the app
DSers replied May 14, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2023

THanks to lucy the besttt

MY GOLDEN HOME
Australia
3 months using the app
DSers replied November 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

very helpful and very kind she helped throughout our conversation. I liked your support services. thanks

Myshopstudio
Australia
6 months using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 20, 2023

I'm new to this droppshipping stuff but I tried for days w trying to figure out my shipping and delivery until I finally gave up and hit the help button..Mr Jessi Li, saved the day for me..he was patient with me being so indigent about how any of this shopify store works..and he give me guidance w screenshots to help me. Then I got stuck again and he fixed everything for me w the international shipping... Thank u so much! Great folks here so next time I won't be so hesitant to hit that help button.

Effortless Endeavors
United States
9 days using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 30, 2023

I chatted with Olivia, and she was a great help. I would have gone crazy trying to figure out all these steps using DSers, but she was very helpful.

funmatic
United States
3 months using the app
DSers replied August 1, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team