Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 17, 2022

Wonderful and very fast service. Friendly and on point. The best part is they will not close the chat until your problem is solved. Very caring 10/10

Livoran
United Kingdom
About 2 years using the app
DSers replied July 17, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 16, 2022

Really really really helpful, late at night, I had an issue with an order that was my mistake badly mapping products. Nephele at DSers came on chat with me and was so helpful, fixed all my broken product maps and guided me through processing the order. without their help, I was lost and I'm so grateful to Nephele for their patience and support.

Little Buddies
United Kingdom
About 2 years using the app
DSers replied August 22, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2022

SEHR GUTER SERVICE!! Erklärte alles klar ... ging alle meine Fragen durch, alles wurde geklärt. und mir würden sogar Hilfe für viele mögliche Probleme angeboten. viele Dank

StolzeMoms
Germany
About 2 years using the app
DSers replied September 5, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 15, 2022

Very helpful support. Thank you so much Via. The support was fast and on point. You're my hero today!

topkitchinshop
Kuwait
About 2 years using the app
DSers replied October 17, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 31, 2023

Very quick and efficient service. Had an issue fulfilling an item. Chat service is great. Chatted with operator Joy who managed to quickly identify the issue and resolve the problem.

Your Home Accessories
United Kingdom
About 2 years using the app
DSers replied April 2, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

A atendente Aurora Jones foi incrivelmente gentil, rápida e atenciosa comigo, resolvendo meus dois problemas, sendo que um deles eu estava a dias tentando resolver e não conseguia.
Parabéns e que sejam cada vez mais valorizados profissionais como ela, primeiro para que ela nunca perca essa vontade de fazer o seu melhor e segundo para os outros se inspirem nela para serem profissionais melhores!

Loja WA Mix
Brazil
10 months using the app
DSers replied March 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 11, 2024

I had a problem placing my order and decided to contact DSers support, I got help in under a minute. Very quick and professional! Highly recommended!

Velore Design
United States
4 months using the app
DSers replied April 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 28, 2024

Lucia, was quick to reply, polite and helpful. my problem was solved in less than a few minutes and going through the process was not complicated at all.

Carton
United Kingdom
Over 1 year using the app
DSers replied February 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 6, 2024

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Chic Desk Accents
United States
5 months using the app
DSers replied April 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited March 16, 2021

Since 2 days I am struggling with Dsers to finalize the orders from customers. The support team told me what I needed to solve the problem. I am now on the way to apply their answer.

Keep House Clean
France
About 2 years using the app
DSers replied March 16, 2021

Hi Keep House Clean,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. We hope you will find their suggestions to be helpful. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team