Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 6, 2024

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Chic Desk Accents
United States
5 months using the app
DSers replied April 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 12, 2022

Otimo atendimento da Tang solucionou meu problema rapidamente bem atenciosa, sempe que preciso respondem rapido obrigado

Estrilebrasil
Brazil
About 2 years using the app
DSers replied August 21, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 15, 2022

Very good. Attendant Luna is very attentive....... Very good. Attendant Luna is very attentive.......

lojasdalu
Brazil
About 2 years using the app
DSers replied June 15, 2022

Hi,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2021

The customer service is at the top! it answers and accompanies you until the end! I guarantee you that you will not be disappointed! Thank you so much for your help!

Gidasima
France
About 2 years using the app
DSers replied June 10, 2021

Hi Gidasima,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 20, 2021

The customer support is amazing, especially Catalina! The team helped me with very difficult questions solved them all, simply amazing

Sunecklace™
Hungary
About 2 years using the app
DSers replied April 20, 2021

Hi Sunecklace™,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 16, 2021

Since 2 days I am struggling with Dsers to finalize the orders from customers. The support team told me what I needed to solve the problem. I am now on the way to apply their answer.

Keep House Clean
France
About 2 years using the app
DSers replied March 16, 2021

Hi Keep House Clean,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. We hope you will find their suggestions to be helpful. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

January 26, 2021

Great app with wonderful features and great customer service, I prefer it more than Oberlo and have used both for a while now. You can do most important Ali-Shopify actions with the app like importing etc, but my most favourite features is Mapping - You can map your product variants with various Ali suppliers and most importantly, when suppliers change and products go our of stock you can change the mapping without needing to damage your product variants and any google ads data. Affiliate program - You can earn commission from your Ali purchases. Especially useful for those in UK who have been bombarded with an extra 20% VAT by Ali.

Hello Zeebra
United Kingdom
About 2 years using the app
DSers replied January 27, 2021

Hi Hello Zeebra,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our features and customer service. Our customer service team is dedicated to helping our users in every way they can. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2021

ik had problemen met het doorzetten van mijn bestelling. En ben door Jessica super geholpen. Het was zo opgelost <3

bolenzo
Netherlands
About 2 years using the app
DSers replied March 21, 2021

Hi bolenzo,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2023

huge help ,helped me very much ,mapped out everything. super nice and fast and easy usage with great customer service

instalebanon
United States
About 2 years using the app
DSers replied April 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Chrissy was amazing!! if I could I would give 10 stars! over the top helpful i'm new to this whole drop shipping and, Chrissy was patient with me and walked me though it all. Even after seeing that I had messed up on my account. Thank you so much Chrissy!

Home Crafty Castle
United States
4 months using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team