Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 15, 2020

Love this app above all else so far! It is free and it helps me fulfill all of my orders in no time. Fast support chat if needed and always spot on help and solutions! Will never be using anything else at this point!

OOOVIN
Netherlands
About 2 years using the app
January 13, 2021

Violet from customer chat of this app was so helpful. She taught me how to solve my issue easily, quickly and painlessly. I wish all support professionals anywhere are like her. Great job!

Xolvu™️
United States
About 2 years using the app
DSers replied January 13, 2021

Hi Xolvu™️,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 19, 2022

The app is easy to use for importing products from Aliexpress to Shopify. They have also a great customer service. Zoe helped me with an issue I had really fast. I would definitely recommend DSers.

ALTERBABE
China
About 2 years using the app
DSers replied July 19, 2022

Hi,

We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Was very helpful in helping me figure out how to fulfill my orders and answer my questions perfect.

ZORAE Shop
United States
About 1 month using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

otimo atendimento rapido e pratico problema resolvido em 5 minutos

Minha loja
Brazil
6 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 10, 2022

Jessica was able to help me out quickly and resolve my issues without any concerns. DSers support has always been great, I appreciate all that they do!!

WILDLIFE CAPS
United States
About 2 years using the app
DSers replied November 12, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2023

great helpful representative

Ally’s Wig Shoppe
United States
About 2 years using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 30, 2022

Catalina, really helped me out. I was kind of frustrated and she really helped me out and made me really happy. Great work and thank you!!

Sportphysic
Netherlands
About 2 years using the app
DSers replied July 31, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 20, 2021

Updated Review: I had a help from Jessica to help me with mapping. She was very good and very efficient at sorting out my issue. The best thing about DSers is the customer support - its just amazing! Works well. Sometimes an issue with mapping but just contact customer service and they will sort it out. For instant chat help option i give 5 stars. And the fact its free to use all features until Jan 2021 is great. Really appreciate this app and the great features. thankyou

Eternal Light Trading
United States
About 2 years using the app
February 27, 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Disane
Brazil
Over 1 year using the app
DSers replied February 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team