Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 24, 2024

Alice was friendly and very efficient in providing me the answers I needed to ensure my business handled customer relations well.

Recuperatio
Canada
6 months using the app
DSers replied January 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 11, 2024

I must say, Sylvia provided exceptional assistance! She skillfully resolved the concerns I had with outstanding customer service

SnipNova
United Kingdom
5 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

My assistant Olivia was extremely helpful, fast and competent. My problem was solved in a few minutes. DSers has everything for ecom business owners. Totally recomment the app and service!

Screenella
United States
About 1 month using the app
DSers replied December 17, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 26, 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Australia
About 1 month using the app
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 24, 2024

je recommande cette application vu que c'est très pratique et efficace et puis l'assistance est rapide et fort sympa, merci à l'assistante "Irene"

INIDIT SMARTWATCH
France
About 1 month using the app
DSers replied May 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 11, 2024

Lily help me with my password account error, incridible people!
Thanks <3

Interiora
Brazil
26 days using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 16, 2024

top

Koraei
Luxembourg
29 days using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 21, 2024

Une application au top.
Dès que je ne comprenais pas quelque chose je demandais au chat. Lennon est d’une patiente et d’une écoute incroyable. Il m’a guider tout le long d’une procédure. Merci à lui

Coorzo
Belgium
11 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 3, 2024

nice help and support from dsers is the best!!!!!

Family Care Boutique
Serbia
6 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 12, 2024

DSers is great, but their support is even better! Eden helped me so quickly and clearly that my operation hardly even stopped. We need more support staff like Eden at every company!

JC Supply Co.
United States
About 1 month using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team