Reviews (30,294)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 21, 2023

I had a little problem with accounts after update, but they Live Chat suport was very aggile, I specially thanks Olivia from her kindness and helpfulness. She teach me to solve the problem, the problem was fixed in less than 10 minutes after I discovered it > Live Chat > Olivia

Blitz Brasil
Brazil
About 1 month using the app
DSers replied November 22, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 24, 2024

Alice was friendly and very efficient in providing me the answers I needed to ensure my business handled customer relations well.

Recuperatio
Canada
6 months using the app
DSers replied January 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Vivian was straight on my issue within a couple minutes and had it resolved in just as much time. Great customer service!

Fidget Gear
United Kingdom
25 days using the app
DSers replied January 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 12, 2024

DSers is great, but their support is even better! Eden helped me so quickly and clearly that my operation hardly even stopped. We need more support staff like Eden at every company!

JC Supply Co.
United States
About 1 month using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 22, 2024

A complete application with responsive customer service! Many thanks to Wendy for all her help!

Bucket Hat Planet
France
6 months using the app
DSers replied January 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 6, 2024

I am so grateful for Nephele, helping us with any problems we've encountered so far. They are quick and have made dsers very simple for us helping us get past any problems getting to our customers. THANK YOU

Deal Scout
United States
About 1 month using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2024

Support is very good and all in all I'm satisfied with everything. Thanks to Rin from the support team for being very kind and helpful!

4Saisons
Germany
2 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 2, 2024

The automation and customer support from Jesse is just amazing. Makes it all easy.

Style
United Kingdom
2 days using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Sherry provided excellent support, I am very satisfied with the assistance provided.

Lojas Godon.
Brazil
Over 1 year using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 31, 2024

I had a great support experience with Amiee! Problem solved, everythin fine.

FACEFOOT™ - Das Bandana für echte Fans
Germany
5 months using the app
DSers replied February 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team