Reviews (30,286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 5, 2023

I am extremely satisfied with the customer service I got from Isak. He was able to resolve my problem quickly and efficiently. He was a great customer service representative and I highly recommend this app and him.

💥Romyomielle.com💥
Canada
About 1 month using the app
DSers replied December 7, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 8, 2023

Raphael helped me with my issue with unlinking the store so i can relink it to another store in DSer. Very helpful and quick

Pawsome Petsville
Australia
2 months using the app
DSers replied December 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 12, 2024

I got the help I need from Sylvia, she was very helpful, thank you

Mystik Elements
United States
19 days using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Wendy, thank you for your help. Fast, specific and, most importantly, effective.

Ishtar Harmony
United Kingdom
14 days using the app
DSers replied March 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 7, 2024

Great customer service, agent was able to help me out with all the steps I had issues with.

Posture Flex Pro
Canada
3 months using the app
DSers replied January 15, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 24, 2024

Alice was friendly and very efficient in providing me the answers I needed to ensure my business handled customer relations well.

Recuperatio
Canada
6 months using the app
DSers replied January 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 11, 2023

I have problems with my Dsers Account and Rin from Dsers help me very quick and answer all my questions with pleasure. Thank you !

Ma boutique
Switzerland
6 months using the app
DSers replied December 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 7, 2024

service is fast and perfect thanks

My Store
Slovakia
21 days using the app
DSers replied May 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

I had a great support experience with Amiee! Problem solved, everythin fine.

FACEFOOT™ - Das Bandana für echte Fans
Germany
5 months using the app
DSers replied February 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

One of their customer service agent "Sandy" Was really Helpful!

ViJuice
Canada
About 1 month using the app
DSers replied April 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team