Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 22, 2023

I'm writing this review to express my gratitude to Blanca for her outstanding service and generous assistance in addressing a concern with DSers. Throughout the process, she demonstrated exceptional kindness and patience. Blanca, your invaluable assistance is truly appreciated. Thank you.

RAPHINO
Singapore
Over 1 year using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 3, 2024

Olivia was a great help and was very efficient in resolving my query. Very professional and helpful. Thank you

blueelephant
United Kingdom
4 months using the app
DSers replied March 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 29, 2024

excellent service, thank you

MAKI
Belgium
3 days using the app
DSers replied May 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Very helpful customer support that are active 24/7, got alot of help for my store by Aimee.

NOSTYLST
Sweden
About 1 month using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Literally can't even be used

Nest Essentials
United States
4 months using the app
DSers replied May 20, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

February 12, 2024

Service client super ! j'ai rencontré un problème sur le suivi de mon stock le service client ma aidé en direct pour chaque étape, au top !

Sacocci
France
10 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 2, 2024

It was a pleasure to work with Lennon. All of my concerns were met. The response was timely and the issues was resolved immediately. Emojis and screen shot were helpful.

empiremart
United States
3 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 20, 2023

Iam so happy with costumer service actually the person her name was Via she was very helpfull with my problem and very sweet,Thanks alot to thim again from here :)

Montesinbat
Türkiye
18 days using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 19, 2023

Extremely great customer service and super responsive. Definitely recommend using this app!

Denicolo
United Kingdom
3 months using the app
DSers replied November 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 6, 2023

I thank the live chat for a quick response and valuable help, I really recommend their platform

Bébé Cocoon
France
7 months using the app
DSers replied December 7, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team