Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 22, 2024

I needed help in correcting a cancelled order through DSers. Lily was extremely helpful in correcting my mistake and updating status of the product to ensure the product was fulfilled so I can be tracked.

Flyaway Gifts
United States
2 months using the app
DSers replied January 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2024

le support Dsers sur Messenger est très efficace pour ma part très réactif et répond toute vos question et demande pour ma part J'ai eu Blanca qui était super.

O.TWO.O
France
About 1 month using the app
DSers replied May 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Alice and DSers' customer care support deserves a solid 5-star rating! Their prompt response, expert guidance, and personalized assistance make resolving any issues a breeze. With their commitment to customer satisfaction, they set a high bar for excellence in service. Highly recommended!

InfinityCartelo
United Kingdom
3 months using the app
DSers replied February 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Alicia was very helpful. She sent me screenshots and walked me through the process,

She did an amazing job helping me.

Serenity Breeze co.
United States
About 2 months using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 21, 2024

Thank you Wendy for all the support you helped a lot with my issue, a very good customer service. You can trust DSers they give you all the support that you need. Thank you once again.

AfiLiMa Essentials
United Kingdom
4 days using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 18, 2024

lennon helped me out with an issue i was having. The app So far works great!

Glowee Lamp
United States
About 1 month using the app
DSers replied February 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 7, 2024

service is fast and perfect thanks

My Store
Slovakia
21 days using the app
DSers replied May 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I was assisted on Facebook chat support by Olivia, who was very helpful and answered all my questions! I was very satisfied

Bebê pitoco
Brazil
About 2 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Excellent customer service, all questions are solved quickly. Rin is an excellent specialist, thank you very much

VibeSoothe
United Kingdom
6 months using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 21, 2024

Gostei muito do atendimento e recomendo, Vivian foi 10

Space369
Brazil