Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 12, 2023

Selena has helped me a lot with my problems when it comes to solving the stock of dsers. He did it quickly and effectively, Very kind. Thank you so much

DriftXperience
Spain
About 1 month using the app
DSers replied June 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 8, 2023

Cynthia was super helpful in explaining how everything works and how to set Dser up with my shopify store. I feel I've gained a lot of knowledge. Their basic plan is superb. Looking forward to working with them. Thank you ❤️

Flawless Bliss
Ireland
3 days using the app
DSers replied July 9, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 30, 2023

Thanks so much for detailed description of issues by Olivia. I was confused by Olivia helped me setting up everything

ajquip
United Kingdom
6 months using the app
DSers replied May 30, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 22, 2023

I have a very quick response and solution.
Kylie was very helpful and explaining the steps clearly
Very satisfied with the costumer service

mypuplet
Australia
7 months using the app
DSers replied July 23, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

EDEN IS THE BEST EVER EVER!! Thank you for your patience and for help me today!!!
I was nervous but now is everthing ok :)

Forever That Girl
United States
6 months using the app
DSers replied June 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 15, 2023

Tony stayed with me till he could solve my problem very smoothly. Excellent service.
Thanks, Tony very much

My Store
Canada
4 months using the app
DSers replied June 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 25, 2023

Excellent communication, FAST answers. Zoe is really a talented person it was a pleasure asking questions to her! My problem got solved.

Giftful Hearts
France
7 months using the app
DSers replied May 25, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Fui muito bem atendido pela Serin. muito atenciosa maravilha de atendimento, resolveu meu problema me ajudou muito. com muita paciência e atenção.

She Clik
Brazil
About 2 months using the app
DSers replied October 19, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 26, 2023

Jenny is the best. She helped me with everything that I needed it.

Narumy
United States
11 days using the app
DSers replied September 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 31, 2023

Tracy was great, she helped me in everything that I needed.
Thank you a lot for all Tracy for help me

Paris Shoes
Chile
About 1 month using the app
DSers replied June 1, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team