Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 19, 2024

I want to give a big thanks to Sandy!!!, I had a problem with my product cost, Sandy answered all my questions in seconds and was very polite. I highly recommend DSERS and its great customer service.

My Store
United States
5 days using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 14, 2024

Customer support is great, especially Isak. He was so helpful. Thank you.

IXAshop
Germany
2 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Plataforma muito boa, faz todo o meio de campo necessário para a loja de drop. Atendimento de suporte muito bom, Cynthia me atendeu com paciência e ensinou o passo a passo para ajudar em um
Problema que surgiu. Obrigada e parabéns!

Joaninha Store
Brazil
9 months using the app
DSers replied December 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2023

Got Great Help fom Neva. Their Customer Support is Excellent.

CaseBunker
United Kingdom
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 4, 2024

I was assisted by Wendy today and she was very helpful and completed all of my concerns.

Kees Collections
United States
8 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Adele was very responsive and quick to solve my issue. Even went above and beyond what I originally needed help with so an easy 5 stars from me.

VaporCozy
Australia
14 days using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2024

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
Thailand
About 1 year using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

I want to extend my sincere gratitude to DSers, especially to Jully, for their outstanding support. Jully's professionalism, patience, and dedication made my experience exceptional. She went above and beyond to address my concerns promptly and thoroughly. I highly recommend DSers for their top-notch service. Thank you, Jully, and the entire team, for exceeding my expectations.

BazarKom
United Arab Emirates
29 days using the app
DSers replied March 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 5, 2024

Great service from Rita

Ravid
Denmark
4 months using the app
DSers replied May 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Olivia is very nice and patient.
She answered all my questions and I understand everything she said.

benezone
United States
5 months using the app
DSers replied November 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team