Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 14, 2023

Villanelle from Dsers customer service dept. was very helpful. She was responsive to every question I ask, so satisfied. Lucky Dsers to have Villanelle.

Grego Gear
Australia
6 months using the app
DSers replied August 16, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 22, 2023

I have a very quick response and solution.
Kylie was very helpful and explaining the steps clearly
Very satisfied with the costumer service

mypuplet
Australia
7 months using the app
DSers replied July 23, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 16, 2023

Frindly customer service and quick responses from sherry and Alice. I love you sooooooo much

NA Watches and Jewellery
United Kingdom
4 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 20, 2023

Lily was very helpful and solved my problem, thank you!

Ofertal Brasil
Brazil
About 2 months using the app
DSers replied September 24, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 5, 2023

Estou muito satisfeito com o Dsers. Ele atende a todas a minhas demandas de forma rápida e fácil. Só elogios. Além do mais, precisei de suporte e fui super bem atendido pela Wendy, que me ajudou de forma rápida e prática, a resolver minha demanda. Parabéns pra empresa e parabéns para Wendy pela educação, cordialidade e competência!

ApTrecho
Brazil
7 months using the app
DSers replied September 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2023

The support was very efficient, very friendly and above all very patient

TretHome
Mexico
9 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 14, 2024

Eficiente, preciso, atencioso e conhecedor!!!!!!!!!!!!!!!

VentilandoShop
Brazil
2 days using the app
DSers replied January 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2023

Thank you very much for Sylvia's help, the whole process is very pleasant and efficient, and the response speed of the DSers platform is very fast, and any problems are solved immediately

Ctrl Boutique
United States
3 months using the app
DSers replied August 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 15, 2023

Best support I've ever witnessed, thank you Tiffany and Holly!! Amazing service and superfast replies. Helped me instantly with my problem

PopLekar
Sweden
About 2 months using the app
DSers replied August 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2023

Una is very helpful. Price is reasonable.

Tiara
United States
2 months using the app
DSers replied October 17, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team