Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 19, 2023

Everything was going well until it stopped being compatible because it was not updated. I think it´s a great and very useful app, but that is the only problem I have had and I would like to know what I can do?

ilun Market
Chile
2 months using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2023

I got the best service ever Arwen is amazing got me what i needed in no time and im very happy thx Dear Friend

LuxPulseDock
Canada
About 2 months using the app
DSers replied May 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2023

Absolutely delighted with Cynthia's exceptional service! She went above and beyond to address my questions and concerns. Her expertise and friendly demeanour made the entire experience a pleasure. Thank you, Cynthia, for your outstanding support – you're a true asset to the team! ⭐⭐⭐⭐⭐

Planet Kind
Australia
9 days using the app
DSers replied October 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 27, 2023

The DSers support team is really good. I interacted with Isak and he was really kind and helped me step by step

Lune Haul
India
4 months using the app
DSers replied April 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Excellent 24hr Customer Support. I received technical support from Lily who was very thorough with step by step instructions and screenshots to make the instructions very clear. This was late on a sunday night. Thank you lily!!

YogaGear Life
United States
17 days using the app
DSers replied May 22, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2023

Great app, very easy to use and the support received from Lucas was very fast and helpful!

Gym Giants
Australia
5 days using the app
DSers replied September 25, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 30, 2023

The customer service at DSers was great, they answered my questions right away and walked me through order fulfillment.

Blissful Poise
United States
About 1 month using the app
DSers replied July 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 4, 2023

Arwen is very helpful and solved my problem! Txs!

Vilastilo
Brazil
About 1 year using the app
DSers replied September 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 28, 2023

Arwen was amazing. I'm very new to DSers service and Arwen made it so easy to understand what I needed to do. If I ever need supports help again I hope I get someone that's at least half as helpful as Arwen because I feel he went above and beyond with great questions and pictures to guide me through my confusion.

Drink Motivation
United States
3 days using the app
DSers replied May 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2023

Merci a Olivia pour son aide précieuse et ça rapididé de réponse <3

Thank you to Olivia for her valuable help and her quick response <3

NéoLumina
France
3 months using the app
DSers replied October 9, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team