Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 30, 2023

Atendimento excelente realizado pela Lucy, me ajudou muito.

4Femme
Brazil
5 months using the app
DSers replied October 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Excelente atendimento Lucy!!!

Cada Coisa
Brazil
3 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Really excellent support is available all the time and answers really fastI received service from SHERRY

Bodybuilding products
United States
About 1 month using the app
DSers replied May 21, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 15, 2024

I haven been using DSers for couple weeks only, I am very satisfied with their website and I am more ratified with their quick customer service, resolving any issues in matter of seconds.
looking forward to make more business with DSers.

EJR Jewelry Emporium
United States
17 days using the app
DSers replied April 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2023

eles demoram um pouco para responder, mas provavelmente é devido a alta demanda de atendimentos. Estou começando agora e até o momento estou recebendo todo o apoio que precisei da equipe de suporte!
O último atendimento foi muito esclarecedor e foi com a atendente: Olivia.

e-newport
Brazil
5 months using the app
DSers replied September 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 28, 2023

Tracey really helped me when I was totally lost, the service was very good.

Dabooze
Canada
5 months using the app
DSers replied June 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2023

very kind and helpful staff they well hellp you for any think you nedd.

AUTHENTIC BASI
Austria
3 months using the app
DSers replied June 14, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 30, 2023

Sally helped me with my questions at once, wonderful app, Sally answered all questions very fast and explained me all. Wonderful assistant!

KingOfaRoad
France
3 months using the app
DSers replied July 31, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Excellent 24hr Customer Support. I received technical support from Lily who was very thorough with step by step instructions and screenshots to make the instructions very clear. This was late on a sunday night. Thank you lily!!

YogaGear Life
United States
17 days using the app
DSers replied May 22, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Really fast and efficient answers.

Pierre du Tigre
Réunion
About 3 years using the app
DSers replied September 18, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team