Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 15, 2023

Zoe was superr helpful and solved my problem. amazing customer support

Everdy
France
4 months using the app
DSers replied August 16, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 30, 2023

I was attended by Raphael, simple comunication, super attentive, helped quickly solve my problem!!!

Fitness Coral
Portugal
20 days using the app
DSers replied September 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 30, 2023

The customer service at DSers was great, they answered my questions right away and walked me through order fulfillment.

Blissful Poise
United States
About 1 month using the app
DSers replied July 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Atendimento maravilhoso da Chris, explicando todas as duvidas e muito gentil!

Zarah
Brazil
About 2 months using the app
DSers replied October 30, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2023

the app integrates various functions and makes my business so much more possible, highly recommend it .

TARFEEH
United Arab Emirates
25 days using the app
DSers replied May 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 14, 2023

very kind and helpful staff they well hellp you for any think you nedd.

AUTHENTIC BASI
Austria
3 months using the app
DSers replied June 14, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 14, 2023

je suis très satisfait. Un bon service, un service exceptionnel et professionnel. Merci INFINIMENT JULLY.
I am very satisfied. Good service, exceptional and professional service. THANK YOU JULLY

l'école du chien
Canada
12 months using the app
DSers replied August 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 2, 2023

Highly recommended. Easy to setup, use, and the free plan offers a great starting point. The entire customer support team is amazing.

jorgepaez.com -- your place for all things tech
United States
3 days using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 22, 2023

outstanding service and quick response
kind support from the team , helpful and very quick
appricated

MyJewelry
Jordan
4 months using the app
DSers replied July 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

A Shining Support Experience with Sherry!

I recently had the pleasure of reaching out to the support line for assistance, and I must say, the experience was absolutely incredible! From the moment I connected, I was greeted with warmth and professionalism that immediately put me at ease.

The star of this support journey was undoubtedly Sherry. Her dedication to helping me was evident right from the start. She actively listened to my concerns, showing genuine empathy and understanding throughout our conversation. Her patience in addressing all my questions was commendable, making sure I had a clear understanding of the solutions provided.

Sherry's expertise in her field was remarkable. She demonstrated a profound knowledge of the product and was able to guide me through complex issues with ease. Her explanations were clear and concise, eliminating any confusion I had before reaching out for assistance.

What truly set this support experience apart was Sherry's unwavering commitment to finding solutions. She went above and beyond to explore various options, ensuring that I received the best resolution possible. I felt like my satisfaction was her top priority, and that level of dedication is truly rare and impressive.

Thank you enough for making my day a little brighter!

Five stars all the way!

With heartfelt gratitude!

TorchTrender
Norway
1 day using the app
DSers replied August 4, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team