Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

October 26, 2023

very good support

Arrasa kids
Brazil
4 months using the app
DSers replied October 28, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.

Aromati
United States
9 months using the app
DSers replied July 12, 2023

Hi,

This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.

DSers Team

October 30, 2023

Muito prestativa! Obrigado Sylvia

BeloClickStore
Brazil
3 months using the app
DSers replied November 1, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

merci a Olivia pour son aide

Espace WC
Belgium
8 days using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 24, 2023

LUCY is one in a million! The best for support and assistance! Thanks a million Lucy! She guided me every single step of the way and I am so very grateful to her. Thank you again dear Lucy :)

GlampCave
Australia
2 months using the app
DSers replied May 24, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Isak was super fast and kind, and most importantly, efficient in solving the problem with logging into AliExpress and Switch ID. I am very satisfied.

OAS Outdoors
United Kingdom
17 days using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 25, 2023

Chris helped me import my products and help me find the sellers thank you so much Chris for your help.

HomeNestle
United States
2 months using the app
DSers replied May 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 9, 2023

The people are really helpful with the solutions. and they are prompt as well. Solved my query in 2 mins and was calm and patient with me as i'm new to this. Thanks Guys!

Home Express
Australia
About 1 month using the app
DSers replied August 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 24, 2023

Habe ein superschnellen Support von Cynthia

ALLERLEI.SHOP
Switzerland
4 months using the app
DSers replied November 26, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 20, 2023

Great help, fast replies, answered all my questions, Ann was a great help.

Bashopy
United Kingdom
Over 1 year using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team