Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 1, 2024

I'm very satisfied about the service provided by "Alice" on DSers she is so sweet and helpful also professional and a credit to this business ,thanks :)

ADEEGA
United Kingdom
About 2 months using the app
DSers replied March 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 15, 2024

Via is very helpful and patient in understanding my inquiry. I was able to resolve my problem and very happy with the service provided. Thanks again Via!!!

Hair Pinz
United States
4 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 12, 2024

SELENA helped me understanding everything I was struggling so much and she saved me honestly thank you so much Selena I really appreciate your help and your way chatting with people thank you so much you deserve 10 stars instead of 5

just pick
Canada
About 2 months using the app
DSers replied February 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

It is a great app, that do all the work for you
and the customer service is high-speed and helpful

BeFlex - מוצרי עיסוי ונוחות
Israel
About 1 month using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Olivia was very kind and quickly fixed and helped me understand my issue. Perfect customer service. Thank you again Olivia!

UrbanNest
United States
11 days using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2024

Krystal was a huge help... My issue was resolved in less than 10 minutes.

De Tudo Pra Mim
Brazil
29 days using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Special Thanks to Lennon for helping me out. I could't have done this without you :D

MonkeyFlops
Norway
6 months using the app
DSers replied March 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Title: DSers - Your Ultimate Dropshipping Companion

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

Are you looking to streamline your dropshipping business and take it to new heights? Look no further than DSers! As a seasoned dropshipper, I've tried numerous apps, but none have come close to the efficiency and convenience offered by DSers.

From its seamless integration with AliExpress to its intuitive interface, DSers has truly revolutionized the way I manage my dropshipping operations. One of the standout features is its ability to process bulk orders with just a few clicks, saving me countless hours of manual work. Whether I'm fulfilling 10 orders or 100, DSers handles it effortlessly.

But it doesn't stop there. DSers also offers advanced order tracking, allowing me to keep my customers informed every step of the way. This level of transparency has significantly boosted customer satisfaction and retention rates for my store.

What truly sets DSers apart, though, is its exceptional customer support. Whenever I've encountered an issue or had a question, their team has been quick to respond and resolve the issue promptly. It's clear that they genuinely care about their users' success, and that level of dedication is invaluable.

In summary, if you're serious about taking your dropshipping business to the next level, DSers is an absolute must-have. It's reliable, efficient, and backed by a team that's committed to your success. Trust me, you won't regret incorporating DSers into your workflow.

Feel free to tweak any details to better align with your experience or preferences!

And they also have a great service

LedSkills
Egypt
About 22 hours using the app
DSers replied April 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 10, 2024

Holly was so amazing as I had many issues and She Answered each one in great detail with screenshots and amazing explanations. She was fantastic and so quick to reply.

Cozy Travel
United States
4 months using the app
DSers replied March 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 1, 2024

At first I had some trouble figuring out how to set my pricing rules however the support agent Blanca was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help Blanca

ZenScalp
United Arab Emirates
About 2 months using the app
DSers replied February 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team