Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 7, 2024

Very good application, everything is very intuitive!
A big thank you to Olivia for the clarity of her answers, her speed and her courtesy!
I'd definitely recommend this app

MEN'S POWERS
France
About 2 months using the app
DSers replied February 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 19, 2024

Hi,
I wanted to make you aware of the superb service that Ralla provided. Very knowledgeable, courteous, and very responsive to my questions.

Epictetus23
United States
Over 1 year using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Cynthia, was very nice. she help me threw all the steps including find new product even check on me to see if everthing was good and sent me links to help. she was patient with me asking all theses question. awsome help thanks

Barkley Place
United States
5 days using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

A big thank you to Wendy who helped me answer my question and alleviate my concerns regarding the processing of my first order.

Nexlar
France
About 1 month using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Alicia was a fantastic helper. Solved my issue in a matter of minutes with clear instructions. Thank you! :)

Panko's Products
Australia
4 months using the app
DSers replied February 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 9, 2024

DSers has a great customer success team! Eva helped me even with little and silly doubts with super patience and respect, she is a great professional and helped me see how easy DSers is for the user!!

Bella Visu
Brazil
About 1 month using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Sherry provided excellent support, I am very satisfied with the assistance provided.

Lojas Godon.
Brazil
Over 1 year using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Selena has been helpful with all my questions, and supported me with images to get my store running smoothly.

Cosmo City
Singapore
About 1 month using the app
DSers replied March 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 28, 2024

New to the world of online sales and couldn't be happier with the support provided by DSers and more specifically Adele. Went above and beyond answering my questions to give me the ultimate peace of mind.

JayDeeProd
United States
5 months using the app
DSers replied January 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 13, 2024

Alicia helped me big time in placing my order via DSers, very clear instructions made my life easy :)

QA-PEAK
United States
20 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team