DSers‑AliExpress Dropshipping , 24,499 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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Extreme fast and good service from Villanelle. Really useful and also really friendly. Thanks for your hulp Villanelle.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Ralla from the customer service was very helpful today ! Thanks to her
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
"This is the best order fulfillment app I know. I made some mistakes when placing orders through the API and didn't receive the discounts and free shipping that I should have. Lennon, the DSers support, guided me to prevent further mistakes and losses due to my lack of understanding. Thank you so much for this helpful support."
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The best service, WOW! I had problems, so I could not add my products to DSers. Chris helped me to solve the problem, so he sent me videos how can I do that! Very kind and patient!
Thank you Chris! :)
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
What truly stood out about Rita was her genuine dedication to ensuring I had a positive experience. She went above and beyond to answer my questions thoroughly, providing helpful recommendations tailored to my specific requirements. Her patience and professionalism were remarkable, and she demonstrated a sincere commitment to customer satisfaction.
Rita's exceptional customer service skills undoubtedly reflect her passion for her role. Her friendly demeanor and willingness to assist created a pleasant shopping environment, making me feel valued and appreciated as a customer. It's clear that Rita takes pride in her work, and her dedication to delivering outstanding service sets a high standard for others to follow.
In conclusion, I can confidently say that Rita is a true asset to the her team. Her exemplary customer service skills left a lasting impression on me, and I wouldn't hesitate to recommend her to anyone seeking an exceptional shopping experience. Thank you, Rita, for your professionalism, kindness, and unwavering commitment to excellence!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem with fulfilling my orders and it is because I had my settings incorrectly set. The customer service rep named Sandy was very helpful. She quickly responded with clear instructions and guided me through the whole process. I am honestly blow away with the amazing service. Thank you very much Sandy!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
These guys are really helpful. I've have been in contact with a few different people at DSers and they are all great. Most recently Sherry, she been here for me from the moment I needed assistance, Sherry was kind and professional. 10 out of 10 stars from me.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Rin has solved me every single doubt and problem I had with my product getting connected to the shop. Amazing work and politeness!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a problem and customer service responded very quickly. Wendy, helped me very kindly and very well. THANKS !
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team