Reviews (29,672)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

August 22, 2024

Rita was EXTREMELY Helpful, gave me step by step instructions, and knew exactly how to fix my problem. THANK YOU!.

Prime Projectors
United States
26 days using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 17, 2024

the support service is always on point, and its pretty fast. recommended

TheoLight
Bulgaria
About 1 month using the app
DSers replied September 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Support is very important, and they give a quick answer and full help

Sustainify
Israel
2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited September 21, 2024

The overall experience was really amazing and helpful for me. Appreciate it
Thank you sooo much ❤️

Digital Bazarr
United States
18 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Maria was extremely helpful and courteous, excellent service!

So Boho Decor
Australia
5 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 23, 2024

I work with Rfimp today, because i cant fix my problem with DSers. He is very cool guy, wich help me to fix all of my problems.
Thank you for the fast and excellent service

Paw Paradise
Austria
3 months using the app
DSers replied July 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

nice and helpful customer service people. Specially Selena, Nice, Helpful and very patient. Thanks a lot

M.Shahin
Kuwait
3 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Great customer service and prompt response greatly apricated . I was able to solve my issue :)

Alivmart
United States
4 months using the app
DSers replied October 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2024

DSers customer service is the best Chrissy took the time to walk me through my price rule setup and reviewed it to ensure the rule was correct. Chrissy was patient with me and answered all of my questions. Thanks again Chrissy for help.

Heels & Hoops
United States
3 months using the app
DSers replied August 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Aurora was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

Omega Goods
United Kingdom
3 months using the app
DSers replied September 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team