Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

April 6, 2024

I am extremely impressed with the product and service! At one point of time, I got an issue and decided to reach out for help: I got almost immediate answer, and furthermore support team was willing to go above and beyond to investigate the issue and resolve the issue as soon as possible! I am extremely satisfied!

Doitwo
Canada
3 days using the app
DSers replied April 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
Canada
About 1 month using the app
DSers replied April 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 26, 2024

The service was perfect, I was assisted by Aimee, who was very patient in helping me solve my problem. MAXIMUM GRADE! The app is sensational, very good!

Kalusa
Brazil
About 2 months using the app
DSers replied March 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 1, 2024

Great experience! Perfect software for Dropp shipping! The customer service/help desk Rep Holly was incredibly helpful and quick with their responses! Absolutely recommend!

NexusNovelties
United States
About 1 month using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited March 21, 2024

I really appreciate Adele for her exceptional walk through guidance on a problem we resolved together, Thank you Adele I am satisfied, keep it up.

GabbyDeals
United States
About 1 month using the app
DSers replied March 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited April 1, 2024

Alicia was amazing. I sent an email about a tech issue and she responded very quickly and was able to help resolve my problem. Thank you so much, Alica.

PurePathShop
United States
3 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Myra was really helpfull, she was really fast and also gave my tips and offered help me mapping. Very nice costumer service.

Little Baby Gio
Australia
7 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Very good when you have a problem you can contact him by Facebook Messenger and they ask you in few seconds.
Just Incredible

Facelift™
France
10 months using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 5, 2024

Have use DSers for years now, going and coming out of Dropshipping.

Have always recieved the best service and support.

Vivian help me out this time, great help!

Wouldn't use any other platform

byFOUNNND
Australia
About 1 month using the app
DSers replied February 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 2, 2024

Opened a chat request to resolve an issue, Sandy was extremely quick to help and fix my problem. I would recomend with both hands.

CuddleHub
Bulgaria
8 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team