Reviews (30,397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 1, 2024

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Harmony Haven
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Aurora was so helpful and patient and helped me figure out the issues a lot faster than I could ever figure them out myself! Dsers is a great resource!

Izabella James
United Kingdom
About 1 month using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

I had an amazing experience with the customer service at DSers, especially thanks to Blanca. She was incredibly helpful, patient, and made the whole process so much easier for me. Her attention to detail and willingness to assist me every step of the way was truly appreciated. If you're looking for excellent customer support, Blanca is the person to go to! Highly recommend DSers and their team.

Thank you, Blanca, for your outstanding support!

Kanyika
Mexico
5 days using the app
DSers replied October 15, 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

24/7 hour live support is very good i am statisfied with service of dsers and i special thanks to person who help me in just few min

myloveglobal
Germany
About 1 month using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 25, 2024

Villanelle from support was great, she answered professionally to all of my questions and I have to say the DSers experience until now has been stunning.!

Cool Anime Kingdom
Romania
4 months using the app
DSers replied August 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 13, 2024

Had some issues with my product not loading onto my site (showing as sold out), spoke to a few people to no avail until I got to speak with Isak, 20 minutes later my website is up and running! 20/10 customer service and problem solving skills!!
Thank you Isak for helping me sort everything out and get my shop running! :)

The VoltVault
New Zealand
About 1 month using the app
DSers replied August 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 23, 2024

Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!

Shop Naiviv
United States
About 2 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

The assistant today was a tremendous help. I was guided step by step with directions and screen shots. The assistant was encouraging and professional and I needed this as this is my first order. Thank you again for your patience with me.

Online Faves
United States
29 days using the app
DSers replied September 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 10, 2024

Lucy is the best. She gave me on time support, She solved my issue. Highly recommended

elite4yu
Canada
2 months using the app
DSers replied November 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 22, 2024

I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out.
Thankyou Vivian

onlinepetmkt
United States
26 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team