Reviews (29,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.
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It worked very well and solved all the problems, from Sandy :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I received excellent service from Aimee
Help even that I had difficulty understanding, was patient and positive
Thank you very much much appreciated!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Had some suppliers problems and reached out through live chat. Wendy was an amazing helped and explained me the issue and helped me to resolve it quickly!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
App is great for Dropshipping. Spoke with Luna through their customer service. Answered within minutes and resolved the problem within 2-3 messages. Highly recommend!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem and the customer support, it was a very friendly women her name was Maria, helped me very fast.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently started using DSers, and I must say, it has been an excellent experience. The app is incredibly user-friendly and has streamlined my dropshipping process. I had a few questions when I first started, and Chloe from the support team was amazing. She provided prompt and detailed answers to all my queries, making the setup process a breeze. I highly recommend DSers for anyone looking to simplify their e-commerce operations.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great support! One of my best experience with Lydia so far! Highly recommended :) !
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team