Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 27, 2024

I worked with Sylvia tonight. She was very helpful and patient. I wish there were more customer service personnel as thoughtful as she.

GetGifts4U
United States
29 days using the app
DSers replied February 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 23, 2024

I write this review for Lucia who helped answer my questions very quickly and accurately. I am very happy to receive her support. I give a 5-star review and thank you very much Lucia.

woofgags
United Kingdom
3 months using the app
DSers replied January 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Communication with Marry was the best experience of my life! The support was at the highest level! Throughout the conversation, I felt that they sincerely wanted to help me solve my problem. It was just wonderful and I want to express my gratitude to Dsers for Marry ☺️

Doggie world
United States
11 days using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 22, 2024

Tiffany was brilliant today. Very polite, helpful, resourceful, fast, diligent and to the point. I am so grateful for all the help. Thank you so so much Tiffany. You are a true professional. Keep it up!

MAAMOO
United Kingdom
5 months using the app
DSers replied January 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 29, 2024

Perfect help !

Easy and fast !

Thanks to Adele!!

Thanks for everything !

Motus BV
Belgium
2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Isla replied quickly and escalated my issue to the right team. Thank you!

MORGENFREUDE
United Kingdom
3 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 18, 2024

I contacted Dsers support and I had really great experience, response were fast and in point. Thank you Vivian for your amazing help!

Harmony Manor
Czechia
11 days using the app
DSers replied February 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Muito Obrigado pelo suporte querida Alicia com o passo a passo com paciência ajustando as configurações do sistema. Nota 11.
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Thank you very much for your support dear Alicia with the step by step adjustment of the system settings. Note 11.

BellaStore
Brazil
About 2 months using the app
DSers replied March 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 29, 2024

I'm really satisfied with the speed of response.
My problem was solved in the shortest time.
Great first experience! thank you so much!

ZoneNook
Türkiye
About 1 month using the app
DSers replied March 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Marshall was very prompt and professional resolving my issue with DSERs payment process. You're awesome and made this a very easy process. Thank you!

ru-shop
United States
3 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team