Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 5, 2024

I am very new to dropshipping and AliExpress. There is so much information for me to learn and I have a lot of questions. Vivian was a big help! All my questions were answered quickly and clearly explained. So far I am happy with my experience.

Patchouli and Perfume
United States
3 days using the app
DSers replied April 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

dsers is pretty good and staff are incredibly helpful i had my issue resolved pretty quickly by Isak

if your just starting ecom or drop shipping this has to be your go to app/website its the best out of the lot

Clo†hing Fana†ics
Australia
4 months using the app
DSers replied January 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2024

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
Germany
12 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 29, 2024

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
United States
About 1 month using the app
DSers replied March 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 9, 2024

Great App and great support. I was facing a problem in my account then when I message the customer support, they solved my problem instantly. Really great support services.

Projector Pod
United States
About 2 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 7, 2024

A big thank you to Wendy who helped me answer my question and alleviate my concerns regarding the processing of my first order.

Nexlar
France
About 1 month using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2024

The service is very good. I was worried that the synchronized price loading time would be too long. Lucy kept helping me check the problem and finally solved the problem.

GalactiMecha
Hong Kong SAR
13 days using the app
DSers replied March 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Very good Customer service, Replies within seconds! Thank you Marshall! They won't hesitate to help you out when you have a problem. They will work with you and figure out any issue that you have. Recommend 100% in my opinion

TwinkleToes
United States
3 months using the app
DSers replied January 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 18, 2024

Lucia was brilliant, explained very thing and made it easy to understand I would recommend this website for anyone with a shopify store.

Sophia
United States
4 months using the app
DSers replied January 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

The best service, WOW! I had problems, so I could not add my products to DSers. Chris helped me to solve the problem, so he sent me videos how can I do that! Very kind and patient!
Thank you Chris! :)

NARA
Germany
6 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team