Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 21, 2024

Une application au top.
Dès que je ne comprenais pas quelque chose je demandais au chat. Lennon est d’une patiente et d’une écoute incroyable. Il m’a guider tout le long d’une procédure. Merci à lui

Coorzo
Belgium
11 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 24, 2024

I had a wonderful experience with Lily, who helped me with my product importing issue. She was very friendly, attentive, and professional. She answered all my questions and made sure I was capable of doing it on my own. I highly recommend Lily and her excellent customer service. Thank you, Lily!

My Store
United States
16 days using the app
DSers replied January 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Hi there service was very good, i got an issue, Ralla text me back in 30 seconds very gentle and polite, appriciate your customer service quality.

TrendyHomes
United States
15 days using the app
DSers replied March 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Very very helpful on solving all my inquieries

HeartForSneakers
United States
Over 1 year using the app
DSers replied April 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Many thanks for their good service and most importantly thanks to Sandy

Online cart
Israel
3 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 3, 2024

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
Canada
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 23, 2024

I wanted to thank Marshall for his professionalism and speed within a second he solved the problem for me that I didn't know where to start thanks a lot

youEternalZen
Israel
5 months using the app
March 20, 2024

Alice was kind and patient with all my questions and concerns. She was able to solve my issues providing me with clear and precise instructions. thank you Alice.

Khonai's Nails
United States
About 1 month using the app
DSers replied March 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2024

I was blessed to have Adele support me and she was a huge help answered all of my questions in a respectable manner and with speed thankyou so much!

Tomorrowstore.co
Australia
10 months using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 18, 2024

sally helped meet get to the right location online for my shipping method problem.

Amolto
United States
5 months using the app
DSers replied February 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team