Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

June 20, 2023

Krystal was very helpful!! She helped DC my old account on AliExpress and connected my new account for me!

Our Posture Corrector
United States
2 months using the app
DSers replied June 20, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 18, 2023

The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.

Bird Saint
Mexico
3 months using the app
DSers replied July 20, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Don't hesitate to contact us if you need any help!

DSers team

July 4, 2023

Best support ever!!! My agent Kylie is a great hep and answers very fast. I'm so thankful for that friendly support. My recommendation to everyone!

Fromijo
Germany
About 1 month using the app
DSers replied July 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 7, 2023

Very satisfied with the app and with the customer service. Sandy was very helpful and very nice to me.

Belungo
Germany
About 2 months using the app
DSers replied August 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 3, 2023

Excellent service by Eden! resolved my problem, was very professional , Ot can be very confusion but Eden was helpful Appreciate that.

travelindiatreasures
Canada
5 months using the app
DSers replied August 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Sylvia helped me today, and they helped me very well. They were nice and answered all questions that I needed to know.

DecoBrilliance
United States
11 days using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2023

via was so much help with fulfilling an order that wasn't working, very polite and respectful definitely recommend via.

Luxury Baby
Australia
27 days using the app
DSers replied June 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 22, 2023

Great app and improves my business and efficiency, and Selena from customer service was very helpful and got my account going smoothly, really appreciate her help!

Shop Goods House
United States
1 day using the app
DSers replied September 25, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 8, 2023

Atendimento rápido e eficiente. A Villanelle me atendeu muito bem, me ajudou em tudo que precisava e o melhor, teve paciência comigo. Parabéns e obrigado

ofertaequalidade
Brazil
About 1 year using the app
DSers replied August 10, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 23, 2023

Sherry was very helpful in assisting me with my DSers account queries.
Thanks to all the DSers team!

StrayaDeals
Australia
4 months using the app
DSers replied May 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team