Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 12, 2023

Muito bom os atendimento, sempre que preciso sempre agem com a maior velocidade, gosto sempre de contar com vocês!

Fluidez Outlet
Brazil
9 months using the app
DSers replied July 16, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 25, 2023

Muito bom o atendimento. O atendente Isak me explicou tudo que eu precisava e ainda mais, passo a passo, para que eu pudesse resolver o meu problema. Resposta rápida, correta e sem enrolação. Recomendo muito a Dsers e o Isak! Nota 1000

Achadinhos Do Dia
Brazil
About 2 months using the app
DSers replied June 28, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Atendimento excepcional da atendente Olivia, que com presteza, agilidade e muita paciência respondeu a todas minhas perguntas.
Muito satisfeito com este serviço.

Via Universal
Brazil
About 1 year using the app
DSers replied May 9, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 16, 2023

Estava com um grave problema ao tentar vincular o Dsers a minha loja do shopify, mas entrei em contato com o suporte pelo messenger e a atendente Minnie me salvou, ela me orientou passo a passo e teve toda a paciência comigo até conseguir resolver, muito obrigado mais uma vez Minnie, que Deus te abençou e continue sendo essa profissional excelente.

IDEAL SENSA Virtual Shopping
Brazil
2 months using the app
DSers replied June 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 18, 2023

Está com problema e o suporte é bem ruim. Demoram muito para responder.

Purità Joias
Brazil
About 2 years using the app
DSers replied September 19, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

June 22, 2023

isak is the best and fastest guy!! thank you very much for everything !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

An1meStore
Greece
3 months using the app
DSers replied June 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2023

Thank you Sandy

My Store
China
About 2 hours using the app
DSers replied November 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Thanks, Krystal! Thanks for clarification and answering my concerns. You are great customer service ever!

Shopinisters
Saudi Arabia
4 months using the app
DSers replied May 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2023

Estou muito satisfeita vc fez um excelente trabalho quero agradecer a tenção e paciência que vc teve por mim. Gratidão ❤️

Faby Center
Brazil
4 months using the app
DSers replied August 31, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 26, 2023

Gostaria de elegogiar o atendimento do Eden, muito obrigado pelo atendimento impecável e rápido. Muito prestativo

Chique&Toque Decor
Brazil
3 months using the app
DSers replied August 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team