Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 5, 2021

Chat help is great. Catherine and everyone else I've dealt with have been excellent. I just purchased a site and I'm really pleased with all of the support and their knowledge.

pickyourpens.com
United States
Over 1 year using the app
DSers replied August 5, 2021

Hi pickyourpens.com,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Sandy gave me excellent service, answered my question thoroughly and solved my problem. Great app, great customer service.

CarloGlobal
Canada
12 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2022

This app is great and the customer service is very responsive and kind. I recommend this app and have been using it for years. And also Jenny from support is very nice.

Drapeaux du Monde
France
Over 1 year using the app
DSers replied September 12, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 21, 2023

This week I received my first order to my new shopify ecommerce store.
I couldn't get the order placed with AliExpress and contacted DSers email support in a panic!
Sherry replied and sent me detailed instructions including screen shots and quickly solved my problem, I would like to express my thanks to Sherry and the DSers team for their prompt and clear help. I would recommend DSers to any other new ecommerce store owners. The app is brilliant.

scraboe.com
United Kingdom
Over 1 year using the app
DSers replied June 27, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 5, 2024

There was a problem with the status of my order - Rita was very quick to help, thank you!

HOME WIZARD SHOP
Poland
4 months using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2022

Have been using DSers for the last month and for the first time needed assistance with something I couldn't understand just now. Lucy was fast at helping and assisted brilliantly, solving my issue in a very efficient manner. Very happy with this outcome!

Our Life Together
Australia
Over 1 year using the app
DSers replied November 14, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 13, 2024

Stellar Support at DSers!
Impressed with DSers's customer service! Received a quick response and Raphael was incredibly helpful. They listened attentively, offered a solution, and even went the extra mile. Issue resolved quickly! Highly recommend!

Nehushtan
Israel
3 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 13, 2022

Grazie Mille Jessica per il tuo supporto, l'app è ottima , mi permette di gestire tutti gli ordini in modo rapido, sincronizzando tutto l'ecosistema.
Jessica ha risolto un problema in pochi minuti.

slippershark
Italy
Over 1 year using the app
DSers replied December 15, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2023

Todas as vezes que busquei o suporte, tive meu problema resolvido, com um atendimento rápido e atencioso, sempre focado na resolução do problema. Meu ultimo atendimento foi bastante satisfatório com a Wendy.

Lojas Stylus San
Brazil
Over 1 year using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 17, 2022

Tive um ótimo atendimento, conseguiu resolver todas as minhas dúvidas, muito obrigado Tiffany haha

Modern Home Co
Brazil
Over 1 year using the app