Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 24, 2023

Merci "Lucy" pour votre réactivité et votre bonne humeur qui se ressent dans votre service client. Merci, car je suis très satisfait de la solution que vous m'avez apporté. Ce fut un réel plaisir d'échanger avec vous.

Nysecare
France
11 months using the app
DSers replied April 24, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2023

muito bom dsers , adorei atendimento bem sucedido, bomteabalho pessoal ,continue assim meus parabens.

Sony Tecshop
Portugal
4 months using the app
DSers replied May 10, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 29, 2023

são excelentes em assitencia. Recomendo recomendo. Vale muito a pena, eles ajudam no suporte total e não fecham conversas sem resolverem o problema selecionado. Obrigada de coração a toda a equipa

BemExigente
Portugal
6 months using the app
DSers replied October 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 23, 2023

Fui bem atendido prontamente pela atendente Minnie, onde me orientou de maneira educada e com seu conhecimento, me ajudou solucionar um problema que não saberia resolver sem sua ajuda. Agradeço desde já a ótima prestação dos serviços e recomendo a plataforma DSers, muito pratica e dinâmica.

MAGAZINE ISA
Brazil
7 months using the app
DSers replied July 24, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2023

ausgezeichnet! sofortige lösung für ein schwerwiegenedes problem, das war wie ein 6er im lotto, danke!!!!!!!!!!

Myleyra
Germany
About 1 month using the app
DSers replied October 22, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Je suis très satisfait des services de dsers
Ils ont aussi un service client très rapide qui répond à chaque fois que j'ai un problème. Un cc à mon ami Raphaël

Zygoti
France
6 months using the app
DSers replied June 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2023

Best App en service ever!!!

Lushine
Netherlands
13 days using the app
DSers replied October 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Arwen was helpful in sorting an issue with a supplier not delivering to the country of the customer. He found another supplier quickly and helped me understand the corresponding shipping costs.

Magie Shoes Etc
Australia
2 months using the app
DSers replied July 12, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 2, 2023

adorei a ajuda que tive com o suporte Irene, estava com um problema na plataforma e ela solucionou para mim, agradecida

Loja Loliped
Brazil
9 months using the app
DSers replied May 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 12, 2023

O Dseres é incrível! Ele simplifica o processo de envio de produtos de compra online. A interface é intuitiva, permitindo rastrear facilmente os pacotes. Além disso, a entrega é rápida e confiável. Recomendo a todos que desejam uma experiência tranquila de compras online.

Lojas Damayron
Brazil
11 months using the app
DSers replied July 16, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team