Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 16, 2023

Alicia was super helpful.

SmartGear
Hungary
About 2 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 17, 2023

DSers is really a great app with great support. I reached out via live chat and Selena responded within 2 minutes. I deleted a variant to replace it with others and that caused issues fulfilling old orders. Selena helped me and within 5 minutes my problem was fixed! This is such a great app for fulfilling orders via Aliexpress and creating custom bundles/variants. Definitely recommend and shout out to Selena!

Avelity
United States
About 21 hours using the app
DSers replied July 19, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2023

Fui muito bem atendido pela Irene! Parabéns!

Max Jet
Brazil
5 months using the app
DSers replied September 24, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

thanks you for lucy for the good help support , you're the best . help me to found all the mistake i have

Lamodesiles
France
9 days using the app
DSers replied May 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 17, 2023

Selena is the best

Lojas Ethereal
Brazil
3 months using the app
DSers replied October 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Great app functionality and great customer service! Isak Gave me great customer support easy to follow and understandable instructions!

HanutHayot
Israel
3 months using the app
DSers replied August 1, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Cynthia make excellent job to chat And really fantastique expérience

FlexGear
Canada
13 days using the app
DSers replied September 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 20, 2023

i apriciate Bruna customer help service is the best customer support I have seen in the minimum last 6 months

Bonitta - Lenjerie
Romania
3 months using the app
DSers replied May 21, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2023

Merci pour ton aide précieuse Blanca ;)
Je suis très satisfait de vos services

LumixLamp
France
About 1 month using the app
DSers replied October 15, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 28, 2023

Thank you Sandy

My Store
China
About 2 hours using the app
DSers replied November 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team