Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

July 9, 2023

Bonjour, je suis très satisfait de la qualité de service que j'ai reçu de la part de LUCY, car elle ma vraiment aider à résoudre une problématique, en plus j'ai appris comment régler ça pour les prochaine fois, encore une fois Merci LUCY pour votre professionnalisme.

MonDoggy
United Kingdom
7 months using the app
DSers replied July 9, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Selena is the best

Lojas Ethereal
Brazil
3 months using the app
DSers replied October 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 19, 2023

Super recomendo a utilização da Dser, a atendente BLANCA foi extremamente top no atendimento, super ágil e tirou todas as minhas dúvidas, além de me dar um norte.

Furacão Shop
Brazil
7 months using the app
DSers replied September 21, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 6, 2023

Precisei de um suporte do pessoal da dsers em um domingo e mesmo assim o atendente Lennon foi super atencioso e me ajudou a resolver minhas dúvidas.

Super E-commerce
Brazil
9 months using the app
DSers replied August 7, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2023

Exelente atendimento da Tiffany, super atenciosa recomendo esse suporte tirou todas minhas duvidas muito obrigado!

Felkas
Brazil
5 months using the app
DSers replied August 10, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Sempre com muita atenção e prestação de serviço ativo e eficaz. Gosto do Dsers! Estou usado e recomendo atendente muito atenciosa por nome de "Via" Obrigado pela gentileza!!!

MANOTENDTUDO
Brazil
11 months using the app
DSers replied July 26, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 18, 2023

I am very satisfied with the support service, they are very fast, precise and understandable (Lucy)s

CloudHand
Hungary
4 months using the app
DSers replied June 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 26, 2023

Eden me ajudou muito com minhas duvidas, e solucionou o meu problema em questão de segundos! muito obrigado!

faststock
Brazil
8 months using the app
DSers replied May 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 31, 2023

atendimento via chat exelente obrigado, otima extençao para ser utilizado no dropshipping realizei minha primeira venda hoje e tive alguns problemas que foram rapidamente solucionados

Embale Bem
Brazil
5 months using the app
DSers replied August 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 23, 2023

Isak m'a aidé instantanément et avec beaucoup de clarté, à l'aide de screenshot ce qui m'a simplifié la compréhension. Merci à lui !

PokeCarte
France
4 months using the app
DSers replied November 26, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team