Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

July 2, 2023

ca était cool avec un service client efficace qui répond efficacement sans durée d'attente , je vous le recommande

Marquethub
France
About 2 months using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Great service, and the customer support is stellar, always quick to respond and very helpful with any issues whether its their own platform or Shopify.

Bexi
United States
About 18 hours using the app
DSers replied August 1, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 18, 2023

I am very satisfied with the support service, they are very fast, precise and understandable (Lucy)s

CloudHand
Hungary
4 months using the app
DSers replied June 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 17, 2023

The support team is very responsive, and I'd like to thank Via very much for his invaluable help and speed !

Maison du Panda
France
8 months using the app
DSers replied June 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2023

A Super friendly and very helpful service. Their operative was kind and courteous and nothing was too much trouble. They fixed and guided me through my issue and the whole experience was painless. I would highly recommend them to everyone.

AlienGifts4U
United Kingdom
About 3 hours using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2023

Excellent service et ultra rapide!!!!

Mon enfant et moi
Canada
3 months using the app
DSers replied October 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Jully is absolutely phenomenal. Helpful and Patient

ElCasmos
United Arab Emirates
9 months using the app
DSers replied October 22, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2023

J'avais besoin d'aide pour m'aider avec un problème et j'ai été aidé par Raphaël. Il a été très vite à me donner la solution, et j'ai été vraiment surpris de la vitesse qu'il m'a répondu. Super service. Merci Raphaël.

cadeauoriginal
Canada
4 months using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 1, 2023

DSers is a great app, and Cynthia in customer service was an absolute professional and a pleasure to deal with. Thanks :)

USB Store Australia
Australia
16 days using the app
DSers replied August 2, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2023

É o aplicativo essencial para a sua loja. O suporte do Rafael é excelente!!!
Sem isso sua loja fica incompleta

Formidade
Brazil
9 months using the app
DSers replied June 8, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team