Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 18, 2023

L'application offre des fonctionnalités pratiques telles que la recherche et l'importation de produits depuis AliExpress, la gestion des variantes, la synchronisation des stocks, et le suivi des commandes.
Une intégration simple et efficace avec Shopify, ce qui permet une synchronisation rapide entre les deux plateformes. L'assistance est très serviable et à l'écoute je peux même dire que très amical.

Shopytta
United Kingdom
About 2 months using the app
DSers replied June 18, 2023

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 21, 2023

atendimento bom de verdade sem kô bom demais a Olivia tinha que ganhar um aumento resolveu minha situaçao rapidamente muito eficaz sabe entender as pessoas nota 10 vlw equip dser´s

Bélamina
Brazil
5 months using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 18, 2023

I was just helped by an awesome person named Arwen, and they got back to me within a minute and resolved my issue! 10/10 <3

My Store
United States
About 14 hours using the app
DSers replied August 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 22, 2023

Super. Je recommande. Merci à Minnie pour son accompagnement et sa gentillesse. Un service client 5 étoiles !

maison-macramé
France
Almost 2 years using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2023

merci à Sherry pour sont aide s'en toi je n'aurais pas pu régler mon problème. Sherry est super rapide et agréable, je suis content d'avoir travailler avec toi.

DashPro
France
7 months using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2023

Atendimento ao chat muito bom, A atendente Bruna foi muito simpatica e atenciosa gostei do atendimento!!!!

Azuzshop
Brazil
3 months using the app
DSers replied June 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2023

importação dos mínimos detalhes de cada produto nota 10, e fui muito bem atendido pela Blanca, muito atenciosa e paciente

RedeShope
Brazil
7 months using the app
DSers replied August 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 22, 2023

Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.

1Edge Online
Australia
11 months using the app
DSers replied June 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 24, 2023

Atendimento simplesmente sensacional, imaginei que já resolvera, porém, ainda faltava um longo caminho e a SHERRY, teve uma paciência acima do normal e foi comigo passo a passo até a resolução do problema, nota 1000, 10 Estrelas. Fantástico e Obrigado SHERRY!!!!

DuploXX
Brazil
9 months using the app
DSers replied July 26, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2023

ausgezeichnet! sofortige lösung für ein schwerwiegenedes problem, das war wie ein 6er im lotto, danke!!!!!!!!!!

Myleyra
Germany
About 1 month using the app
DSers replied October 22, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team